"Room is standard but I was very pleased to see a small refrigerator in the room too."
Borrah from United States
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"FAST Wi-Fi was the most important part for me and they didn't disappoint."
Anonymous from Israel
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Historic guest house in central Madrid with 24-hour staff and on-site dining
Location
Windsor Puerta Del Sol is situated within a 5-minute walk of Puerta del Sol, the most popular commercial square in Madrid's old town. The Sol metro station, connecting to three metro lines, is close enough for quick trips across the city. Plaza Mayor and El Retiro Park are within walking distance, giving guests direct access to major cultural attractions.
Rooms
Each room comes with air conditioning, a television, and a safe for storing valuables. Some rooms include a balcony that overlooks the pedestrian-only street, though rooms at the back offer quieter conditions. Daily cleaning service is provided, and the front desk can store luggage after checkout.
Dining
The on-site restaurant serves breakfast, lunch, and dinner, with a buffet breakfast that includes eggs, bacon, sausages, croissants, and fresh fruit. A snack bar is available for lighter meals and drinks throughout the day. The hotel bar offers a place to relax with a beverage before heading out to the nearby tapas bars.
Amenities & Services
The 24-hour front desk provides concierge service, baggage storage, and daily guided tips about local attractions. The building has a lift, soundproof rooms, and fire extinguishers, smoke alarms, and a safety deposit box for guest security. Key card access and key access are used for room entry, and an invoice is provided for business travelers.
Pet-Friendly & Family
Pets are allowed at Windsor Puerta Del Sol, making it a suitable option for guests traveling with animals. Families will find the hotel's central location convenient for exploring Madrid's kid-friendly attractions nearby. The staff can recommend local family dining options within walking distance.
Highlights
Location: 5-minute walk to Puerta del Sol and Sol metro station
Rooms: Soundproof rooms with daily cleaning and luggage storage
Dining: Buffet breakfast and on-site restaurant with snack bar
Services: 24-hour concierge with local tips and recommendations
Pet policy: Pets allowed on request
“This is a budget-friendly option in a historic building, moments from the Puerta del Sol. Though undeniably central, some rooms can get noise from the lively streets below, especially without air conditioning. Still, the location and refreshingly helpful staff make it a solid base for exploring Madrid.”
James DavidEditor-in-Chief at Dogfriendly-hotels
Select your room type
The hotel provides many room choices—family rooms, doubles, and pet-friendly suites—with breakfast, free cancellation, and special offers
Double or Twin Room
2 persons
10 m²
1 Double bed
Air conditioning
Balcony
room details
Rates & availability calendar
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Check-in/ Check-out
Facilities
Hotels feature amenities designed to keep both you and your pet comfortable
Facilities: Very good
7.8/10Review score
General
No smoking on site
Wi-Fi
Safe deposit box
24-hour reception
Pets allowed
Security
Luggage storage
Lift
Smoke detectors
Fire extinguishers
Key card access
Key access
Dining
Restaurant
Snack bar
Bar/ Lounge area
Room features
Air conditioning
Heating
Mini-bar
Soundproofed rooms
Patio
Garden furniture
Bathroom
Free toiletries
Media
Flat-screen TV
AM/FM alarm clock
Room decor
Parquet floor
Show more
Dining Onsite
At Windsor Puerta Del Sol, dining unfolds an exquisite tapestry of Mediterranean, Spanish, and European flavors. Guests can indulge in a variety of thoughtfully crafted meals within a warm and welcoming atmosphere that caters to family gatherings and romantic dinners alike.
La Carmela
Mediterranean, Spanish, European
Ambiance
A family-friendly venue that effortlessly combines traditional and modern elements, perfect for any dining occasion.
Key Offerings
Features a diverse menu with options spanning vegetarian, vegan, gluten-free, and dairy-free delights, making it accessible for all dietary preferences. La Carmela serves a delightful array of dishes from morning till night, including breakfast, brunch, lunch, and dinner.
Reservation
Not needed
Open daily from 07:30 AM to 00:00 AM, extending to 02:00 AM on Fridays, Saturdays, and Sundays.
Location
Pozo, 4, Madrid,
Explore Madrid
Activities Around Windsor Puerta Del Sol
Top Attractions
Activities
Dining
Entertainment
Prado National Museum
12 minutes' walk
World-renowned art collection featuring works by Spanish masters like Velázquez and Goya, hosting temporary exhibitions.
Royal Palace of Madrid
16 minutes' walk
Official residence of the Spanish royal family with stunning architecture, lavish interiors, and scheduled guided tours.
El Retiro Park
17 minutes' walk
Expansive urban park perfect for leisurely strolls, boating on the lake, and enjoying seasonal flower exhibits.
Puerta del Sol
3 minutes' walk
Iconic public square featuring the famous 'Bear and the Strawberry Tree' statue and bustling atmosphere day and night.
Bike Tours
5 minutes' walk
Guided bike tours through Madrid's historic neighborhoods are available, providing a fun way to see the city.
Wellness Spa
5 minutes' walk
Local wellness spas offer massages and relaxation therapies, perfect for unwinding after a busy day of sightseeing.
Food Market Tour
10 minutes' walk
Experience local flavors at the nearby market tours, sampling tapas and fresh produce from local vendors.
Parque de Atracciones
20 minutes' drive
Thrilling amusement park with rides and entertainment for all ages, featuring roller coasters and live shows.
Cerveceria La Cruz de Malta
1 minute's walk
Casual bar offering local tapas and a good selection of Spanish wines, with a laid-back atmosphere.
Taberna Malaspina
3 minutes' walk
Rustic tavern specializing in traditional Spanish dishes like cocido and great pintxos, perfect for families.
La Oreja de Jaime
2 minutes' walk
Charming eatery with a cozy atmosphere serving authentic Spanish cuisine, ideal for couples seeking a romantic dinner.
Pampa Beef
2 minutes' walk
Argentinian steakhouse known for its expertly grilled meats and vibrant decor, suitable for steak lovers.
Circulo de Bellas Artes
7 minutes' walk
Cultural center with a rooftop terrace offering stunning city views, regular art exhibitions, and film screenings.
Plaza de Santa Ana
3 minutes' walk
Vibrant square surrounded by bars and restaurants, ideal for enjoying live music and outdoor performances.
Teatro Español
10 minutes' walk
Historic theater showcasing a range of performances from classic plays to contemporary dramas in a beautiful setting.
Sala BarCo
15 minutes' walk
Popular music venue with live performances spanning various genres, providing an energetic atmosphere for night outings.
Local transport and travel tips
City Centre
Madrid 3 min · 200 m
Airports
Adolfo Suarez Madrid-Barajas (MAD) 35 min · 23.2 km
Underground
Sol Metro Station 3 min · 200 m
Sevilla 4 min · 300 m
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Property information and rules
Check-in
from 14:00-23:59
Check-out
until 12 pm
Guest Parking
No parking available.
Internet
Wireless internet is available in the entire hotel for free.
Breakfast
The hotel offers a full breakfast at the price of EUR 10.0 per person.
Children & extra beds
There are no cots provided in a room.
Pets
Pets are allowed on request.
Languages
English, Spanish, Romanian
Year renovated:
2012
Number of floors:
4
Number of rooms:
14
Former name
el pasaje
Reviews and Ratings
Feedback about Windsor Puerta Del Sol from previous guests about their experience.
Review score
Based on 282 verified reviews
7.7 /10
Very good
78 %
Recommend
Breakfast
7.6/10
Cleanliness
8.1/10
Comfort
8.0/10
Facilities
7.8/10
Free WiFi
7.2/10
Location
9.4/10
Paid Wi-Fi
9.3/10
Staff
8.8/10
Value for money
7.8/10
Pros
Clean rooms
Excellent location
Friendly staff
Fast Wi-Fi
Cozy atmosphere
Cons
Ineffective air conditioning
Poor signage
Guest reviews
based on 247 reviews
3.5/5
based on 542 reviews
7.9/10
No reviews yet on our siteUnfortunately, our guests have not yet left any reviews for this hotel, but you can read reviews from Booking.com.
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FAQs
About Windsor Puerta Del Sol
How far is Windsor Puerta Del Sol from the city center?
Windsor Puerta Del Sol is located just 0.5 km from Puerta del Sol, the most popular area of the old town.
What are the check-in and check-out times at Windsor Puerta Del Sol?
Check-in at Windsor Puerta Del Sol begins at 14:00, and check-out is by 12:00.
Is breakfast available at Windsor Puerta Del Sol?
Breakfast is available at Windsor Puerta Del Sol for an additional charge of 10 EUR.
What amenities are included in the rooms at Windsor Puerta Del Sol?
Rooms at Windsor Puerta Del Sol include air conditioning, a flat-screen TV, free Wi-Fi, and a mini-fridge.
What dining options are available at Windsor Puerta Del Sol?
On-site dining is available at Windsor Puerta Del Sol, with meals served at the restaurant and snacks at the bar.
How do I get from Barajas Airport to Windsor Puerta Del Sol?
The transfer service from Barajas Airport to Windsor Puerta Del Sol takes about 45 minutes.
Which attractions are close to Windsor Puerta Del Sol?
Nearby attractions include Plaza Mayor (1 km) and El Retiro Park (2 km).
What facilities does Windsor Puerta Del Sol offer?
Windsor Puerta Del Sol features a 24-hour reception, luggage storage, and a snack bar.
What languages are spoken by the staff at Windsor Puerta Del Sol?
The staff at Windsor Puerta Del Sol speak English and Spanish.
Are there any public transportation options near Windsor Puerta Del Sol?
The Sol metro station, providing access to three different lines, is located just 0.5 km from Windsor Puerta Del Sol.
Does Windsor Puerta Del Sol have any historical significance?
Windsor Puerta Del Sol is housed in a fully-renovated historic building that combines classic and modern styles.